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Strategic Direction

Information Technology is a support organization.

Our mission is to:

Deliver sustainable, customer-centric, high-quality, cost-effective service and support.

This is the core purpose of our existence, the “one thing” that we do. We deliver these services with enthusiasm realizing that our efforts provide value to the various County business lines we support. Our highly trained and certified professionals receive ongoing career development training and opportunities, rewards and recognition for their efforts towards this mission.

Our vision is to become:

A recognized leader in providing unified electronic County services.

This vision represents a technology-enabled government and can be attained by continuing to support our mission as the County moves to re-engineer business lines and processes from a business-centric model to a customer-centric model.

IT personnel fully support the fundamental principles established by the Ada County Commission and the shared values of the Ada County IT Community.